For Same Day Delivery, additional of $10 fee is imposed to accommodate urgent fresh flower shipment to fulfil your order.

Redirection of Delivery, there will be an additional $15 fee imposed for subsequent attempt or reschedule to another delivery time slot.

For Peak Period Delivery, our driver will deliver multiple orders during certain time-slot, and try their best to deliver within stipulated time that you choose.

* Due to unforeseen circumstances such as heavy rain, accidents, your order may be delivered at a delayed time. Thanks in advance as we seek your understanding and we will resolve the matter as soon as possible with you personally to make necessary arrangement.

Kindly note that an additional charge of $20.00 for the following areas:

• Airport / Airport Passenger Terminals
• Hospital
• Selected universities' & other tertiary institutions' campuses
• Sentosa
• Tuas, Gul Road, and Pioneer Road.

We don't delivery to restricted area such as below :

• All PSA ports, including Singapore Cruise Centre
• Jurong Island

As Some contents are subjected to changes based on availability. We will replaced with similar items. 

• Fresh flowers, fillers or foliage may vary in size and colour too due to season. Kindly note that size and colour may varies from the picture in the listing.
• For Urgent / same day delivery , substitution may be necessary subject to availability colour and flower condition. Our florist will make necessary changes or substitute the flower at our own discretion. We will ensure to maintain the overall look of the bouquet similarly to the listing.
• Substitution for floral material during festive period may be necessary such as wrapper , colour of box, ribbon in the event when it is out of stock.

• Any changes on the item, please inform us at least 3 days in advance. A fee of additional 35% of the order amount imposed on customer if the request less than the stipulated time.
• Any cancellation request of order informed in less than 3 working days, only 50% of order value is refundable.
• Cancellation is not applicable for 3rd party item such as cake.
• Item sold is not exchangeable.

• We do not sell any alcoholic beverages under our company or our website. We only providing a service of wrapping the gifts/products/food/beverages into a bouquet or arrangement.
• All beverages & foods like cakes, chocolates , drinks and alcoholic beverage are purchased from 3rd party company.
• We do not liable and do not responsible for any issue arise from consuming foods/sweet treats/any beverages.
• We have stated, mentioned, warned on our website that only customer who is legally allowed in Singapore to engage a service of wrapping an alcohol beverage into a bouquet.
• All 3rd party items that are pair together with our flowers are not sold under our company. We only providing an additional service to assist customer to fulfilled their gifting needs.